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* * * Home >> Membership Information >> Membership Charter

Membership Charter


 Committment

 Quality


  • Member Firms commit to display their membership on their stationery, promotional materials and website in line with DFK recommended practice.
  • Member Firms commit to promote the name of DFK in their marketplace through press and other promotional opportunities
  • Member Firms commit to have representation as appropriate at DFK Conferences, meetings and seminars
  • Member Firms commit to punctually submit payments and administrative returns
  • Member Firms are expected to volunteer personnel to serve on committees
  • Member Firms commit to the aims of the DFK Client Charter

  • It is a requirement of Membership that all firms participate in the association’s Quality Programme.
  • Member Firms should never compromise on the quality of their work when on an assignment referred by another Member Firm. If a firm lacks either the capacity or experience to handle a referral, they must declare this to the referring firm
  • Member Firms must plan to achieve agreed deadlines on referred work.
  • Possible delays must be communicated to the referring firm at the earliest opportunity.
  • Member Firms referring work must ensure letters of engagement and independence issues are addressed
T o g e t h e r   W e   A r e   S t r o n g e r

 Relationships

 Communications


  • Member Firms will be open in their relationships with other Member Firms and supply information about themselves fully and honestly
  • Member Firms will, wherever practicable, welcome visits to their offices by personnel of other Member Firms.
  • Member Firms will look sympathetically at requests for work experience or staff exchanges from other Member Firms.
  • Member Firms will use best efforts, when requested, to support other firms win new business

  • Member Firms will nominate a Contact Partner who will be the initial point of contact for other Member Firms and Executive Offices
  • Contact Partners should ensure that all appropriate members of their firm are kept up to date on DFK matters and have access to the Members’ Area
  • Contact Partners are expected to advise the Executive Office of any concern they may have about the performance of another Member Firm.
  • Contact Partners are responsible for ensuring that DFK referral enquiries are acknowledged within 2 working days.

 

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